Nov 4 2009

Drawing the line

I was witness to an interest situation last week. A franchisee was removed from an outlet and after removing his property from the safe, spun the combination lock. Sounds ok, does it.

Problem was neither the franchisee nor the franchisor knew the combination. Apparently, the franchisee only ever used a key to lock the safe. It took a safe cracker only 40 minutes to get the combination!

Should the franchisor have had the combination to the safe in the first instance?